tommy_k
New York, NY
4.0
Easy to use and reliable
I appreciate the straightforward design and quick email send times. The platform rarely crashes and customer support answers pretty fast. Setting up my first campaign was a breeze.
emma.j
San Francisco, CA
4.0
Helpful but limited features
Constant Contact is decent for basic email marketing but I wish it had more advanced segmentation options. The templates are nice but sometimes feel generic compared to competitors. Still, it does what it promises without much hassle.
MeganT
Seattle, WA
4.0
Mostly good but one glitch
I like how easy it is to create email templates but the social media scheduler sometimes messes up the timing. Support helped fix it quickly though.
john_doe92
Austin, TX
3.0
Mixed feelings about the platform
The email tracking tools are pretty solid but I found the event management features a bit clunky and not intuitive. Also took a while to get used to the dashboard layout. Not bad but could be smoother.
mark_91
Atlanta, GA
4.0
Solid choice for email campaigns
I’ve used Constant Contact for about six months now. The campaign analytics are helpful and I get good open rates. The interface is user-friendly but sometimes the mobile editor glitches when I try to rearrange content blocks. Still, support fixed it quickly and I’m happy with the overall experience.
Trader_Joe
Miami, FL
4.0
Good email marketing but event tools need work
I started using Constant Contact to manage both email newsletters and some event invites for my company. The email features, like list segmentation and tracking, have been solid and helped us reach customers better. However, the event management side is kind of buggy. For example, I had a registration form that didn’t save attendee info correctly and had to rebuild it twice. The support team was helpful but it took a few days to get a real fix. Also, syncing events with my Facebook page wasn’t straightforward, which slowed down promotion. Despite these hiccups, I’m using the platform more for emails now since that part runs smoothly. I hope they improve event tools soon because that would make it a great all-in-one marketing solution.
lucy_s
Portland, OR
4.0
Decent for small business use
Setup was really fast and I like the customer support chat function. Could use more customizable templates.
nick1985
Denver, CO
4.0
Good value for email marketing
The email automation saves me loads of time. Would be nicer if the reporting was a bit more detailed but overall pretty happy.
Lila_M
Boston, MA
3.0
Not quite what I expected for events
I signed up mainly for event marketing features but found them less flexible than I hoped. Setting up registrations was confusing at first, and some confirmation emails didn't send out reliably. I contacted support twice and got helpful responses, but the delays were annoying. Also the integration with Facebook events wasn't smooth, which was a bummer since I rely on social media a lot. I’m sticking with it for email campaigns only, though, since that part works well enough.
Sara B.
Chicago, IL
5.0
Love their email tools
I've been using Constant Contact for my small business newsletters and it's been great so far. The drag-and-drop editor makes designing emails super simple and the open rate analytics help me tweak my campaigns. Really solid for what I need.