Best neobank experience so far
Started with a personal account six months ago and now I also use their business services. Everything runs smoothly from account creation to loan applications. The app is clean, credit card delivery was fast, and the push notifications always keep me informed. No hidden fees and I can manage everything on my phone without calling support much.
Love how fast transfers are
Using Commerzbank daily has been pretty hassle-free. The instant payment feature is really useful for splitting bills. Also their customer support chat answers fast and helped me with a card block issue within minutes. Nothing fancy but solid tech that just works.
Average, nothing special
The mobile app updates are sometimes buggy which gets frustrating. I like that fees are transparent though. KYC process was standard but a bit slow for a digital-only bank. I don’t hate it but I’m also not thrilled enough to fully recommend it.
App could be better
Not impressed with app glitches.
Good overall but minor annoyances
I like how easy it is to top up my account and the virtual card works well for online shopping. However, sometimes the app crashes randomly, especially during high traffic hours. Also, I wish support chat was available 24/7. Still, they fixed a payment issue quickly when I contacted them.
Mixed feelings about the app
The app's UI is clean but some features like scheduled payments are confusing to set up. Their customer service answered late and it took two tries to solve my issue with currency conversion fees. Otherwise, the bank offers competitive exchange rates but the experience felt half-baked.
Frustrating delays and poor chat support
I've been trying to set up recurring payments for weeks now, but the app keeps crashing every time I try to confirm. I reached out to chat support and then had to explain the problem over and over because the agents seemed clueless. Today, I still can't finalize my scheduled payments and I'm worried about paying bills late. Really disappointed since the concept sounded promising but the execution is weak on reliability. Hoping for fixes soon because I don’t want to switch banks again.
Great digital banking option
Switched to Commerzbank last year because I wanted a neobank with low fees and good digital tools. The account opening was quick, everything was verified in less than 48 hours. Plus, their budgeting feature helps me track expenses easily on the app. Withdrawals and transfers are fast, which is what I expected from a modern bank.
Reliable and efficient service
Opening a business account here was straightforward, and the dashboard for managing multiple accounts is intuitive. Their integration with tax software saved me a ton of time this season. Plus, I appreciate that their transfer fees are lower compared to my old bank. Definitely a solid pick if you're looking for native digital banking.
Smooth, fast and efficient
Depositing funds and trading connected business accounts through Commerzbank's app is super straightforward. The low fees and quick withdrawals set it apart from other digital banks I've used. Their interface is clean but powerful, making managing investments easier even on my phone. Support was prompt when I had questions about currency conversions. Definitely recommend for anyone serious about digital banking.
Mostly smooth experience
I've been using Commerzbank for about four months now and the mobile app is generally responsive and easy to navigate. The instant notifications about transactions help keep me on top of my spending, though sometimes the login takes longer than I'd like. Customer service was helpful when I needed to verify my identity for KYC, so overall pretty good.