Tom R.
Seattle
I signed up with Cigna for health insurance last year and initially thought it was a good choice. However, their customer service can be slow, and I had to follow up multiple times for prescription coverage. The claims process takes longer than I anticipated. When compared to my last provider, I think I might switch again.
Emily C.
San Francisco
I had a good experience with my recent claims process. The representatives were helpful, though a bit slow to respond at times. I appreciate the holistic health options, and their resources for mental health are a nice touch.
Jenna
Austin
There's room for improvement.
Lisa G.
Phoenix
I've been with Cigna for a few years now and mostly satisfied with the support I’ve received. The wellness programs are beneficial, but I sometimes struggle to navigate their website, which can be frustrating.
Rachel A.
Dallas
I’ve had Cigna for a year now and have been using their mental health resources quite a bit. They are helpful and responsive, but I did face some delays with my dental coverage. I feel like I can trust them.