The site is easy to use and has a huge selection. However, the transaction fees surprised me a bit during checkout. The watch was authentic and delivery went smoothly, but wish fees were clearer upfront. a decent platform for collectors like me.
Sophie
Sydney, Australia
3.0
Trusted site
Found some great watches here.
Laura G.
Berlin, Germany
3.0
Disappointed with seller communication
I fell in love with a rare Rolex listed on Chrono24 and decided to buy it. The platform itself was straightforward to navigate, and I appreciated the escrow payment option for security. Unfortunately, the seller was very slow to respond after payment, which made me anxious. The watch arrived late and with minor scratches not mentioned in the description. Support was polite but couldn’t do much since the transaction was completed. I recommend buyers double-check sellers’ ratings and maybe ask more questions before purchasing.
kotomama
Tokyo, Japan
3.0
Watch arrived late and damaged
I was super excited to buy a vintage Seiko but my order got delayed by almost a month. When the watch finally showed up, the box was damaged and the watch had scratches not listed anywhere. Seller didn’t reply to my messages and Chrono24 support was slow to act. Not happy with how this was handled at all.
alex_2021
San Francisco, USA
3.0
Good selection but slow dispute handling
I ordered a rare limited edition watch from Chrono24 and the purchase process was clear and secure. The watch looked great in the pictures but turned out to be slightly different from the description when it arrived. I contacted customer support for a resolution but their response was slow and the dispute dragged on for weeks. Eventually, I got a partial refund but the experience left me frustrated. I’ll still use Chrono24 but with extra caution next time.