julia.b
Philadelphia, PA
4.0
Good but app can be buggy
Support was helpful but app froze once.
lisa_w
Houston, TX
4.0
Mostly good, some delays
Sessions usually on time but support slow.
Ethan
San Diego, CA
4.0
Convenient care with some hiccups
I’ve been using Cerebral for therapy and medicine management over the past 5 months. The convenience of having sessions from home is a big plus since my schedule is hectic. My therapist has been supportive and knowledgeable, though sometimes the app notifications are delayed which makes it easy to miss appointments. The medication delivery was smooth after the second time, the first order arrived later than promised. Customer support was responsive but took a day to get back. Still, the quality of care is good enough that I keep coming back.
Maya
Austin, TX
4.0
Mostly smooth with some delays
I signed up with Cerebral a few months ago for therapy and medication management. The process was straightforward, but it took longer than expected to get my first session booked because of high demand. Once I got connected, my therapist was really attentive and helpful, which made a huge difference. I wish appointment scheduling was a bit more flexible, but overall the convenience of remote sessions is great.