natalie_b
Chicago, IL
I switched to Bench after trying a few DIY accounting apps. The personal bookkeeper makes a big difference and they keep my financial statements easy to understand. Only complaint is occasional delays with data syncing.
sophia_m
Atlanta, GA
I appreciate the detailed bookkeeping and the way they break down expenses monthly. It helps me keep track, but sometimes the data syncing from my bank to their system is delayed by days. This lag caused a bit of stress during tax deadlines. Customer support is responsive though and tries to fix issues quickly.
emma.s
Boston, MA
Bench’s team is responsive and they really helped me set up my chart of accounts. Only downside was a delayed report one month which threw off my tax prep.
TomJ
Austin, TX
Using Bench for six months now. Their monthly reports are detailed and usually spot on. Had a bit of trouble syncing with my bank once but support fixed it quickly.
DavidK
Denver, CO
Started with Bench last year when I launched my online bakery. Their bookkeeping helped me stay organized, especially with expense tracking and quarterly tax reports. However, sometimes the software feels a bit sluggish, especially when I upload receipts in bulk. The dedicated bookkeeper assigned to me, Sarah, has been great at clarifying confusing entries and providing advice. I appreciate having actual human support alongside the tools, though faster processing would be nice.
tommy88
Chicago, IL
App interface is okay but had some syncing bugs.