Used Bench for my startup's finances
I was initially excited about Bench’s promise of easy bookkeeping paired with professional help. Setting up took longer than expected because I had to upload a lot of historical data manually. Over the first three months, I noticed a few mismatched expense categories that required multiple corrections. On the plus side, the monthly financial reports are clear and helped me grasp my cash flow better. Support chat took a day or two to respond sometimes, which was frustrating during tax season.
Love Bench!
Saved me so much time.
Good for small biz owners
I switched to Bench after trying a few DIY accounting apps. The personal bookkeeper makes a big difference and they keep my financial statements easy to understand. Only complaint is occasional delays with data syncing.
Helpful but slow data syncing
I appreciate the detailed bookkeeping and the way they break down expenses monthly. It helps me keep track, but sometimes the data syncing from my bank to their system is delayed by days. This lag caused a bit of stress during tax deadlines. Customer support is responsive though and tries to fix issues quickly.
Good service with minor hiccups
Bench’s team is responsive and they really helped me set up my chart of accounts. Only downside was a delayed report one month which threw off my tax prep.
Mostly smooth, small glitch
Using Bench for six months now. Their monthly reports are detailed and usually spot on. Had a bit of trouble syncing with my bank once but support fixed it quickly.
Reliable and clear reports
Been using Bench for almost a year and happy with how well they handle my small consulting firm’s books. The interface is straightforward and their explanations during calls helped me finally understand my cash flow.
Helpful but room for speed
Started with Bench last year when I launched my online bakery. Their bookkeeping helped me stay organized, especially with expense tracking and quarterly tax reports. However, sometimes the software feels a bit sluggish, especially when I upload receipts in bulk. The dedicated bookkeeper assigned to me, Sarah, has been great at clarifying confusing entries and providing advice. I appreciate having actual human support alongside the tools, though faster processing would be nice.
Super helpful bookkeeping service
Bench really made running my freelance design business easier. Their monthly financial summaries save me tons of time and the dedicated bookkeeper answers all my questions quickly.
Great bookkeeping team
Super reliable and clear
Good but could improve app
App interface is okay but had some syncing bugs.
Mixed feelings on bookkeeping
Bench does a decent job tracking expenses but their reports sometimes lag a bit behind actual transactions.