Carlos M.
Miami, FL
I use Barnes & Noble mainly for educational stuff for my kids. Their selection of workbooks and learning guides is pretty good and the prices beat local stores. Delivery was on time for the last three orders I placed.
Sophia
Chicago, IL
I ordered a couple of kids' books but one arrived damaged. Contacted support and got a replacement, but it took almost two weeks. The replacement was fine, but the wait was annoying.
Rachel S.
Philadelphia, PA
Placed an order for three books and only got one after waiting two weeks. Customer support was unhelpful and I still haven’t received a refund or replacement.
Lindsey W.
New York, NY
I’m a big fan of Barnes & Noble because of their exclusive hardcover editions. I got a beautiful signed copy of a favorite author that I haven’t found anywhere else. Shipping was prompt and the book arrived in mint condition. The site also makes it easy to track orders and read reviews from other buyers.
Jessie
Portland, OR
Books arrived with bent corners.
anna.k
Seattle, WA
Browsing on the app is cool but it crashes occasionally when I try to filter genres.
Emily
Boston, MA
I love browsing for new releases and classics on Barnes & Noble's site. The variety is solid and I found some rare titles easily. Shipping took a bit longer than expected though, almost a week for a standard order.
matt_89
Austin, TX
Found some awesome discounts on textbooks here which saved me a ton. The only hiccup was during checkout when the site froze for a moment, but the order went through eventually without extra charges. Would shop again.
trader_ru
San Francisco, CA
Barnes & Noble’s book variety online is pretty good especially for fiction and non-fiction. However, their e-reader accessories felt a bit limited compared to other stores I checked. Still, I got my order quickly and the checkout was smooth.
max1990
Atlanta, GA
I bought a couple of novels and one was not as described. Returned it without hassle and got refunded quickly. Prices are often better than other bookshops, and the website feels user-friendly overall.
Jake
Denver, CO
The website layout makes finding books a breeze. Ordered a novel last week and it came in perfect condition.