Sophia
Chicago, IL
3.0
Mixed experience with customer service
I ordered a couple of kids' books but one arrived damaged. Contacted support and got a replacement, but it took almost two weeks. The replacement was fine, but the wait was annoying.
Jessie
Portland, OR
3.0
Not impressed with packaging
Books arrived with bent corners.
anna.k
Seattle, WA
3.0
App glitches sometimes
Browsing on the app is cool but it crashes occasionally when I try to filter genres.