Sophie
Edinburgh
Zooplus offers tons of pet food brands, which is great because my rabbits are picky eaters. However, two of my orders arrived with damaged bags, and some kibble was spilled. Customer service replaced the items quickly but it was a bit of a hassle. Hoping they improve their packaging soon.
Jessica W.
Cambridge
I have a cat, a bird and a guinea pig, so finding all their supplies in one place is a lifesaver. My last order included cat litter, bird food, and chew toys for the guinea pig. Everything arrived well-packaged and fresh. The bird food expiration dates were clearly marked, which I really appreciate. Plus, their prices are better than local stores. Customer service even helped me pick the right type of litter when I wasn’t sure. Definitely a 5-star experience every time.
lily_rose
Leeds
Always find what I need for my dog here.
max1990
Manchester
Found the checkout process super easy and prices are fair.
mike_r
Birmingham
The selection is great, and I like the discounts, but my last two deliveries had packaging ripped open. Luckily nothing was lost, but it's still annoying. Support replied slowly too. I'll keep ordering but hope they fix this.
emily_93
New York
I’ve been ordering from Zooplus for over a year now, mostly dog food and toys. Their prices beat local pet stores and the delivery has always been prompt. Last month I ordered a specialized diet food which came perfectly sealed and fresh. Plus, the website makes reordering super easy with saved preferences. Definitely my go-to for pet supplies.
MarkJ
Denver
The product variety is great and I found some hard-to-get cat food brands here. However, my last order took over a week to arrive, which was a bit frustrating since my cat ran out of food. Customer support was friendly but couldn't speed it up.
TomH
London
Ordered premium dry food and it got here fast. My dog loves it.
Emma
Bristol
I love that Zooplus has everything my cats need, from food to toys. Placed an order last week, but the delivery took 3 days longer than promised. Support was polite but couldn't speed things up. Still, the products arrived in good condition.
Mark T.
Brighton
I've been ordering dog treats and hygiene products here for over a year now. The prices are competitive, especially when they have discounts, and the delivery is pretty reliable. One time I had a minor issue with a missing item, but their chat support sorted it out within minutes. I’m happy with Zooplus and keep coming back.
carl_j
Liverpool
Website is user-friendly and my order arrived sooner than expected.
katy_p
Glasgow
Order arrived a day late, disappointing.
LilyT
Portland
Got my dog’s favorite treats in two days, fresh and exactly as described. Very happy with how smooth the checkout process was!
David
Norwich
As someone who works long hours, Zooplus has been a real help. I ordered a bulk pack of dog food and some grooming supplies last month. The site was easy to navigate, and I appreciated the detailed product descriptions. When the delivery arrived earlier than expected, I was pleasantly surprised. The packaging was secure, and everything was fresh and exactly as described. I’ve recommended them to a few friends already because they make pet care hassle-free.
anna.k
Oxford
Quick delivery and my dog's favorite food always in stock. Once had a question about ingredients and support answered fast and clearly. Very happy customer!