Mostly good but shipment delays
I've ordered several times from Wildberries and appreciate the wide selection, especially for clothing and home goods. The prices are competitive and the app interface is quite user-friendly. However, my last order took almost two weeks to arrive, which was much longer than usual. Customer support was okay but didn’t give a clear reason for the delay, which was a bit frustrating.
Good deals but app glitches
I really like how many different products Wildberries has and often find unique items. The checkout process is mostly smooth but the app crashed twice while I was paying, which made me nervous. Still, they resolved the order quickly and I got my stuff on time.
Convenient with a few hiccups
Wildberries offers a great variety of products and most orders arrive quickly. I had a small issue with a missing item from my package last week, but support replied within a day and sent a replacement promptly. The app interface is good but could be a bit more stable, sometimes it freezes when browsing lots of items.
Good prices but support needs work
I like shopping for electronics here because the prices beat other sites easily. But when I had an issue with a delayed delivery, the support team was slow to respond and I had to follow up several times. Would be better if they improved that part.