sandra_w
Chicago, USA
2.0
Disappointed with withdrawal delays and support
I had a really frustrating experience with Wallex last month. After making a withdrawal request of about $2000, it took almost three days for the funds to appear in my bank account, which really messed up my trading plans. I reached out to their support via chat multiple times but mostly got canned responses or long wait times. Also, the app sometimes freezes when I try to check my transaction history, which is annoying. I hope they fix these issues soon because I wanted to like this platform more.