Prices are slightly higher than local dealers but convenience makes up for it. Delivery arrived three days later than promised, which was annoying. The car was clean and matches the ad description though. solid if you don’t mind paying a bit more.
harry_benson
Denver, CO
5.0
Good car, quick delivery
I ordered a used Honda Civic from Vroom last month. The car arrived in excellent condition and exactly on schedule. Love that I could skip the dealership hassle and handle everything online.
Jessica T.
San Francisco, CA
5.0
Great remote buying, detailed info
I was pretty skeptical about buying a car online but Vroom really impressed me. Their detailed photos and vehicle history report helped me decide without seeing the car in person. The inspection report was thorough, and they answered all my questions quickly via chat. The delivery was timely and the car matched the description perfectly. Definitely a stress-free way to shop for used cars.
trader_ru
Chicago, IL
4.0
App could be better
The app froze a couple times when browsing cars.
Liam
Austin, TX
5.0
smooth car buying experience
Bought my SUV through Vroom, everything went super smooth.
Max1982
Miami, FL
4.0
Good service but one hiccup
Car was great but delivery got delayed by two days.
kate_p
Philadelphia, PA
4.0
Fast delivery, great car
Car showed up on time and was exactly as described.
nick89
Portland, OR
4.0
Smooth but support slow
Payment and checkout were easy but chat support was sluggish.
sara_m
Boston, MA
5.0
Impressed with the selection
Lots of solid options and easy checkout process.
ella_w
Seattle, WA
5.0
Easy and straightforward purchase
Found the perfect sedan fast, delivery was on time too!
josh_t
Austin, TX
4.0
Good car but slow delivery
Bought a 2017 Honda CR-V through Vroom and the buying process online was just fine, very straightforward. However, the delivery took almost two weeks longer than promised, which was a bit frustrating since I needed the car sooner. The vehicle itself matched the listing details and runs well so I’m mostly happy with the purchase.
MiaS
Chicago, IL
5.0
Super easy and reliable!
Really liked how I could check all the car details online and get my new ride delivered right to my door without any hassle.
samuel.k
Las Vegas, NV
4.0
Very responsive support
Customer service helped me out quickly with my financing questions.
Olivia M.
New York, NY
5.0
Convenient and reliable car buying
I sold my old car through Vroom last year and decided to buy a new one from them too. The whole process was pretty hassle-free, especially since I didn’t have to visit multiple dealerships. The vehicle came with a 7-day return policy which gave me peace of mind. The pickup service they arranged was professional and the car condition exceeded my expectations. Felt like a good deal for an online purchase.