tech_guy
Portland, OR
3.0
Mixed feelings with Twilio so far
Started using Twilio for SMS and two-factor authentication around half a year ago. The APIs generally work well but occasionally message delivery gets delayed, especially on weekends. Their support team usually responds within a day, which is decent but not great. Also the dashboard interface can be a bit clunky when monitoring logs. On the bright side, the voice call quality is solid and we haven't faced downtime during critical periods.