Smooth ride but support could improve
I’ve been driving my Tesla Model Y for six months. The driving experience is smooth and quiet, I especially enjoy the instant torque. However, when I had an issue with the touchscreen freezing, customer support took longer than expected to respond. Hopefully, they’ll speed up their service because otherwise it’s a fantastic car.
Nice ride, pricey options
Really like the car, but optional features add up fast.
Good car but slow delivery
Really like the sporty feel and eco-friendly vibe of my new Model Y. However, the delivery took almost two months longer than expected and the online tracking was pretty vague. Customer service tried to help but couldn’t give me a clear timeline, which was frustrating.
Battery lasts long, happy customer
Charging is easy and range is solid.
Tesla’s innovation stands out
Switched to Tesla last year and I’m impressed by the constant software updates that keep improving my Model 3’s functionality. The regenerative braking system feels natural and helps extend battery life. My only gripe is the occasional delay in scheduling service appointments through the app, which can be frustrating when you’re busy.
Good but delivery delay
Car arrived a week late, still enjoying the drive though.
Great car, minor app issues
Really love the performance of my Tesla Model S. The acceleration is insane. However, the mobile app sometimes lags when I try to pre-heat the car remotely. Not a deal breaker but annoying occasionally.