Mixed feelings about support and app
I had a weird issue where my savings account balance didn’t update for two days after a deposit. Contacted support, but response took over 24 hours. They eventually fixed it but the wait was annoying. On the plus side, the app layout is clean and transfers between accounts are straightforward. I’m worried this might happen again though, makes me hesitant to rely fully on this bank.
Convenient and reliable service
Been using TD Bank’s digital checking account for six months. Transfers are instant and the savings account interest is decent for a neobank. The only glitch was a delay in approving a small personal loan, but support sorted it quickly.
Zero fees, real savings
What I like most is no hidden fees and the daily notifications that keep me aware of my spending. Opening an account took just 10 minutes online, which is awesome for someone always on the go.
Really smooth app experience
Love how easy it is to check balances and pay bills on the mobile app. No annoying delays.
Inconsistent mobile notifications
The app sometimes delays transaction alerts which worries me a bit. Customer support was helpful but couldn’t fix it for long.
App crashes at critical moments
Was trying to transfer money before a bill was due and the app crashed twice. Ended up having to rush to an ATM because their customer chat was unreachable at that hour. Definitely hoping they fix these bugs soon, cause the idea is good but the execution is shaky.
Good but card delivery slow
App is intuitive but my debit card took almost three weeks to arrive which was frustrating.
Mostly happy, some UX quirks
Love the mobile check deposit feature, seriously convenient! Though sometimes the transaction history lags a bit, making it hard to track recent payments.
Love the budgeting tools
The spending insights and monthly summaries help me keep on top of my finances without much effort.
Great for daily banking
Setup was fast and the virtual card feature saved me time shopping online.
KYC process drags on
I’ve applied twice for account verification and both times got stuck waiting for days with no update. Makes it tough to start using the account actively.
Fast transfers every time
Transfers between linked accounts happen instantly, no delays at all. Really useful for managing bills.