SarahB
Seattle
5.0
Fantastic for mobile sales
I run a small boutique and SumUp lets me accept payments anywhere, even at fairs. The reader pairs easily with my tablet and the fee structure is transparent. It’s helped boost my sales on the go.
matt_89
Denver, CO
4.0
Good tool, small hiccups
Easy to use but app crashes sometimes.
emma_k
Portland
4.0
Smooth transactions with minor delays
Transactions go through without issues most of the time, but occasionally the app slows when multiple payments come in quickly. The device itself is compact and easy to carry around.
Jessica
Austin, TX
4.0
Mostly smooth but slow support
I use SumUp for my small boutique and the card reader usually works fine with my iPhone. The setup was straightforward, but I had to wait a bit too long to get help from their chat support when my device froze during a busy sale. Still, payments go through without many hiccups, just wish the customer service was quicker.
anna.k
Atlanta
5.0
Great value for the price
I switched from another provider and SumUp’s fees are much lower. The card reader feels sturdy and the app syncs well with my shop’s tablet. Only minor nitpick is the receipt customization options could be better.
MikeHarrison
Austin
5.0
Great for small businesses
I use SumUp for my pop-up shop and it's been fantastic. The card reader connects quickly to my phone and transactions go through without a hitch. Customer support helped me sort out a billing question fast too.
linda.m
Denver
4.0
Good device but app needs work
The card reader hardware is solid and accepts all cards smoothly. However, sometimes the app lags during checkout which can annoy customers. Still, it's better than my old system.
john_doe87
Miami
3.0
Mixed feelings
SumUp’s card reader is handy and easy to transport for my food truck. The app interface is a bit clunky and I wish there was better offline support. Customer service answered my questions but sometimes took a day to respond.
max1990
Dallas
4.0
Good but app glitches sometimes
Payments go through okay but the app crashes randomly.
julia_w
Chicago
4.0
Almost perfect, minor glitch
Love how easy it is to set up but app crashed once during busy hours.
marie_claire
San Francisco
2.0
Disappointed and frustrated with support
Ordered the SumUp reader for my craft stall and it arrived on time. The device worked fine initially, but after a month, payments started failing without clear errors. I contacted support three times over two weeks with minimal help and no fix. Meanwhile, I lost sales because customers couldn’t pay by card. I really expected better reliability and faster response from them.
trader_ru
New York
5.0
Reliable and fast payments
SumUp has made managing payments way easier for my freelance business. The interface is clean and payments settle quickly into my account. Only downside was a slight delay when I updated the app, but support fixed it fast.
alex_2021
Boston
4.0
Convenient but slow delivery
The card reader works well and pairs nicely with my phone. Delivery took longer than expected, though, almost two weeks. After that, the setup was straightforward and I appreciate the low fees.
tim_the_trader
Las Vegas
5.0
Quick setup, works flawlessly
Set up my SumUp reader within 10 minutes and took my first payment same day. So easy and reliable!