james.k
Chicago
4.0
Easy setup, minor payment delay
Set up my newsletter in less than an hour, which was awesome. Payments took a few extra days last time, but they explained it was a processing issue. Otherwise, pretty solid experience so far.
nina.s
Philadelphia
4.0
Good but needs better customization
Lacks deeper customization options.
kateR
Boston
4.0
Simple and effective tool
Works well for my side gig newsletter.
alex_92
New York
4.0
Mostly good, but some glitches
Love how simple it is to publish my essays, but sometimes the editor glitches when I try to embed images. Support was helpful though and got back to me pretty quickly. Still, a little frustrating when deadlines loom.
Sophie
Austin
4.0
Good platform, needs better analytics
Substack has made it way easier to reach my readers directly and monetize. However, I wish they had more detailed analytics about subscriber growth and engagement. It would help me plan content better.