nina.k
Orlando, FL
3.0
Sometimes glitchy app
App crashes often.
peter_b
Chicago, IL
4.0
Good but needs better limits
Using Step for about half a year now. The spending account works well and I appreciate the round-up savings feature. However, the transfer limits can be a pain, especially when I want to move money fast for bills. Hoping they adjust that soon.
courtney.l
Atlanta, GA
4.0
Mostly great with minor bugs
Step fits my family's needs perfectly, especially for managing teenager spending and savings. The app occasionally glitches during login and the bill pay feature could be more flexible, but their customer support is helpful and responsive whenever I reach out.
lisa_88
Chicago
4.0
Pretty good app overall
App is easy to use and card arrived fast. Only wish the savings goal feature was a bit more flexible.
alex_2021
Miami, FL
5.0
Super user-friendly neobank
Everything from signup to managing my card is smooth and intuitive. Love the instant updates on transactions and no hidden fees. Definitely recommend for young people looking for hassle-free banking.
Mark
Austin
4.0
Good service but minor glitches
I've been using Step for about three months now. The app mostly works smoothly, and I like how easy it is to track spending. One thing though, the app froze once when I tried to set up a new savings goal, which was annoying. Customer support was helpful and got it sorted quickly.
EllaM
Denver, CO
5.0
Awesome for saving
Helps me save without trying hard.
daniel_87
Philadelphia, PA
4.0
Nice app but slow transfers
Love the concept but moving funds between accounts takes too long sometimes. It’s fine for budgeting but could be quicker for urgent transfers.
Megan
Austin, TX
2.0
Support needs improvement
I tried verifying my ID twice and both times got stuck in the process. Chat support was slow and didn't really solve my issue, which was frustrating since I needed to access my savings. It’s a neat app but reliability has to get better.
sarah.williams
Boston, MA
5.0
Step changed how we bank with teens
I was always nervous about handing my teenager a regular debit card because of overspending and hidden fees. Step made it super easy to give her financial independence but with boundaries I set. The app sends alerts instantly, and she loves the savings challenges. One time, her card got declined overseas, but support sorted it out within a few hours. it’s been a great way to teach responsible money management with zero branch visits involved.
kate.j
Portland, OR
5.0
Perfect for family budgeting
Using Step with my kids makes allowance distribution easy and transparent. The app interface is clean and their security features feel solid. Plus, the savings goals help teach money habits early, which I really appreciate as a parent.
jackson_91
Seattle, WA
5.0
Great for teens and parents
My kid started using Step a few months ago and managing their own spending has been awesome to watch. The app is intuitive, and I like the controls for parents to monitor and set limits. Plus, the prepaid card works everywhere without glitches.
trader_ru
New York, NY
5.0
Easy and fast setup
Got my card next day after signing up, super smooth process. Love the instant notifications, makes tracking spending way easier.
max1990
San Diego, CA
5.0
Reliable and simple
The prepaid card arrived quickly and activating it took only minutes. I like how the app shows transactions immediately and the virtual card option is handy for online shopping. Never had issues with fees or support so far.