Sophie
Bristol
3.0
Mixed experience overall
I opened my account with Starling Bank hoping for smooth mobile banking, but the journey wasn’t perfect. The app interface is clean but had a few bugs, like freezing during payments a couple of times. On top of that, linking my business account to accounting software took longer than expected. However, when I reached out to support, they were polite and tried to help, though the wait times were annoying. I’m still using it because the overdraft option is competitive, but I wish the reliability was better.