kate.j
Brighton
4.0
Nice app and features
Really appreciate the instant spending alerts, keeps me on budget.
sophie.m
Cambridge
5.0
Love the card rewards
Cashback on groceries is a neat bonus.
Laura
Nottingham
5.0
Great for everyday banking
I switched from a traditional bank to Starling last year and it’s been mostly positive. The card arrived within three days which was faster than expected. I like the in-app budgeting tools but sometimes the biometric login glitches out, forcing me to enter my passcode. Still, overall a solid neobank experience.
Sophie
Bristol
3.0
Mixed experience overall
I opened my account with Starling Bank hoping for smooth mobile banking, but the journey wasn’t perfect. The app interface is clean but had a few bugs, like freezing during payments a couple of times. On top of that, linking my business account to accounting software took longer than expected. However, when I reached out to support, they were polite and tried to help, though the wait times were annoying. I’m still using it because the overdraft option is competitive, but I wish the reliability was better.
daniel_smith
Edinburgh
3.0
Mixed feelings overall
Starling’s app is sleek and easy but I had a weird hold on a payment last week. Support took a day to respond which is slow for urgent money stuff. Otherwise, the no-fee foreign exchange is a big plus.
Emma R.
Manchester
5.0
Great app and fast support
I've been using Starling Bank for about 8 months now, mostly for my small freelance business. The app is really intuitive, and the instant notifications help me keep track of expenses. Also, I had to contact support once when a payment was delayed, and they sorted it out quickly which I really appreciated.
alex_2021
Glasgow
5.0
Reliable and quick
Transfers go through super fast, and the UI is clean.
matthewc
Oxford
4.0
Good but app could improve
App interface is mostly user-friendly but sometimes slow to load transaction history.
Emma
Bristol
5.0
Super smooth experience
App setup was a breeze, love the instant notifications.
tommy95
Birmingham
4.0
Convenient but some bugs
I use Starling daily and really enjoy the instant payment notifications and easy money management. However, a couple of times the app froze when I tried to deposit a cheque, which was frustrating. Customer support helped but it took longer than I hoped to get it fixed.
max1990
London
4.0
Pretty good, minor glitch
Good for everyday use but the card sometimes struggles with contactless payments.
Olivia W.
Liverpool
5.0
Very handy for small business
I opened a business account six months ago and it’s been great managing expenses on the go. The card delivery was quick and the spending insights really help me track cash flow. Only downside was a slight delay in verifying some documents but support sorted it fast.
Hannah
Leeds
4.0
Good but one hiccup
I like the fee-free overdraft, but the app crashed once during payment.
michael.t
London
5.0
Fast and friendly
Love how quick the in-app support replies, saved me time today.
jackson_87
Manchester
3.0
App glitches annoy me
Transactions sometimes don’t show up immediately, not reliable enough.