Decent experience but slow support
I ordered a limited edition Toy Story shirt and couldn't wait to receive it. The product itself was exactly what I wanted, but when I reached out to support about a tracking delay, it took almost three days to hear back. They finally sorted it out, but I wish they were quicker. The packaging protected the shirt well though.
Perfect gifts every time
Always find the coolest stuff here.
Items good but checkout glitchy
I had a bit of a headache during checkout because the site kept logging me out when I tried to enter promo codes. Eventually it went through but felt annoying. On the plus side, the items themselves arrived as expected and quality was solid. Just hope they fix the payment bugs soon.
Love the exclusive collections
ShopDisney really has the best exclusive collectibles. I scored a limited edition Mickey figure and the quality is top notch. The website was easy to browse, and my order arrived right on time with tracking updates that were super helpful. Definitely will shop here again for unique Disney items.
Love their exclusive collectibles
Got the limited edition Mickey figure super fast and the packaging was perfect. Totally worth it for any Disney fan!
Nice stuff, shipping could improve
Bought a couple of Disney-themed mugs for gifts. The packaging was neat and the mugs arrived intact, but shipping was slower than I hoped for. App worked fine and checkout was quick. Would use again for sure.
Mixed feelings about service
I was excited to grab the new Star Wars hoodie but got a bit disappointed. The item arrived with a small tear, and customer service took a few days to respond. They finally issued a replacement, but the whole process was kinda frustrating when I just wanted my merch quick.
Great gifts and fast delivery
I ordered several apparel pieces for my kids and they loved everything. The colors were bright and the sizing was accurate. Delivery was faster than I expected and customer service answered my questions promptly. Really happy with this purchase!
Nice selection, good prices
Found several cute items for gifts and the prices beat some other Disney sites. Checkout was quick and I appreciate the free shipping on orders over $50. My only gripe is the app crashes sometimes, but the website worked fine for me.
Good quality but shipping delays
I ordered a bunch of toys for my niece's birthday and the quality was great, everything looked official and well made. However, the delivery was slower than the estimated time, which was stressful since the party date was close. The support team apologized and refunded part of the shipping cost, so that helped a bit. Would probably order again but will plan ahead next time.
Quick and reliable
Fast delivery, no issues.
Good selection, some delays
Ordered a couple of exclusive pins for my collection. The site was easy to navigate and checkout was smooth, but the shipping took an extra week longer than expected. Overall happy with the stuff though.
Solid Disney merch with minor hiccups
I picked up a bunch of home decor items to brighten up my space, and they look great. Some pieces had small paint chips though, which was a bummer, but customer support was nice and offered a partial refund. The packaging was sturdy despite the slight damage in shipping. happy with the quality and will keep shopping here for more Disney stuff.