Great features but some glitches
Shippo offers a solid platform for managing shipments across multiple carriers, which I appreciate since I run a small online store. The integration with Shopify worked smoothly, and tracking updates are mostly reliable. However, I ran into an issue with a label print error that delayed a batch shipment last month. Customer support was helpful but took a couple of days to respond. Still, the cost savings and overall convenience keep me using it.
Easy label creation
Quick and simple label printing every time.
Good but some delays
I like using Shippo because it covers all my carriers and the label printing is straightforward. One downside is that sometimes the tracking info on the dashboard updates slower than the carrier’s site, which confused a few customers. Customer support helped clarify but I hope the syncing speeds up soon.
Good but needs faster updates
Tracking updates lag behind actual delivery sometimes.
Great platform with minor flaws
I started using Shippo about 8 months ago to handle shipping for my handmade crafts store. The rate comparison tool is super handy for choosing the most affordable carrier without extra hassle. Creating and printing labels is quick, even for bulk orders during holiday sales. The tracking feature works well but occasionally updates are delayed by a day or so, which made a couple of customers ask me about their packages. Support was helpful and explained it’s a syncing issue with carriers, but I’d love faster updates. Shippo has made my shipping process way more efficient and I plan to keep using it.
Good but room for improvement
Shippo’s integration with my WooCommerce store is smooth, which is great for order management. The dashboard gives me a clear overview of shipments and costs. However, the app crashed a couple of times during busy shipping days, which made me nervous about missing deadlines. Also, the tracking sometimes updates slower than the carrier’s own system. Despite these hiccups, I’m happy with the overall value and support team responsiveness.