claire_b
Philadelphia
Really liked the selections on Samsung’s site, and ordering was pretty straightforward. However, my last delivery box was damaged when it arrived, though thankfully the product inside was intact. Might ask for extra packaging next time just to be safe.
sara_blue
Portland
Samsung.com gave me a decent shopping experience with lots of product info. The search filters sometimes lagged which got annoying, but support chat resolved my questions quickly. Would appreciate a smoother interface though.
mike_c
Miami
Was able to order a tablet and got stuck on a promo code. The live chat support helped me apply it right away. Shipment tracking also worked well, so no complaints here.
david_n
Chicago
Samsung’s online store has a solid lineup of gadgets at competitive prices. The only downside was that I had to wait an extra day for shipping updates, but the product quality made up for the brief delay.
jessica.m
Austin
I ordered a Galaxy Tab last month and the website gave me all the specs I needed. The checkout was smooth and delivery came just as promised, although the delivery packaging was a bit plain. Overall a solid experience.
emily_hope
San Francisco
I ordered a smart washing machine during a big sale event. The price was unbeatable but the delivery schedule got postponed twice due to high demand which was annoying. Customer support agent Mia was helpful and kept me updated every time. The machine works perfectly now though, and the installation guide on the site was very clear which made setup easy even for a tech novice like me.