Decent service but some glitches
River has mostly worked fine for my online store, but I ran into a few glitches with payment processing during peak hours. It caused some orders to be delayed, which annoyed customers. On the plus side, their transaction reports are detailed and help a lot with accounting. okay but could be better.
Mixed feelings after trying River
I liked that River’s platform is sleek and easy to use, plus the initial setup was hassle-free. But I noticed some delays when processing international payments, which caused headaches with a few clients. Also, their chat support isn’t always responsive during off-hours, so it’s tough when urgent issues pop up. If they fix these things, it’d be a solid service.