elena_m
Minneapolis, MN
5.0
Love the quality stuff
My jacket from REI lasted through two winters already and still looks great.
jordan_w
Denver, CO
4.0
Good gear but shipping delay
I love the selection of camping equipment here, really top-notch brands. However, my last order took almost a week longer than expected to arrive, which was annoying since I had a trip planned.
Alyssa J.
Seattle, WA
4.0
Great customer service but pricey
Bought a tent and the price was a bit steep compared to other sites. On the bright side, their support helped me out quickly when I had questions about setup, which was a lifesaver.
hiker_dan
Salt Lake City, UT
4.0
Easy checkout process
The website was straightforward and checkout was a breeze, will use again.
Maggie
Portland, OR
5.0
Super quick delivery!
Ordered hiking boots and got them in just two days. Perfect fit and super comfy right out of the box.
Max_P
Seattle, WA
5.0
Great selection and fast shipping
I got a full setup for my camping trip from REI last month. The tent and sleeping bag arrived quickly, and everything matched the description perfectly. Loved the detailed reviews on the site that helped me pick the right gear. Definitely will shop here again for outdoor stuff.
cindy_lee
Boston, MA
4.0
Good, but shipping slow
Took too long to arrive.
paul_s
Atlanta, GA
4.0
Solid gear but website glitches
I enjoy shopping at REI, especially their outdoor apparel. However, the site crashed a couple of times when I tried to check out, which was frustrating. Customer service was helpful once I reached them, but that glitch made me hesitate to order big items again soon.
emma_wilson
New York, NY
5.0
Fantastic membership perks and quality gear
I recently joined REI’s co-op and wow, the member discounts really add up. Last month I bought a new tent and camping stove with 20% off, which is a huge saving. The gear itself is really solid and held up well on my weekend backpacking trip. I also liked the detailed product reviews and photos from other customers, helped me make the right choice. Definitely staying with REI for all my outdoor needs.
benjamin_k
Boulder, CO
5.0
Perfect for my cycling needs
I got a new helmet and cycling gloves from REI and they fit perfectly. Shipping was fast and the tracking updates were accurate. I also appreciated the easy returns policy since I swapped one size. Definitely my go-to for outdoor gear now.
Sophie R.
San Francisco, CA
5.0
Reliable and durable hiking gear
I’ve been shopping at REI for a few years and never had a problem with the gear. Their selection of backpacks is fantastic, and the customer reviews helped me pick the best fit for a multi-day trek.
nate_fisher
Chicago, IL
4.0
Mixed feelings about their gear selection
I ordered a pair of trail running shoes and a hydration pack. The shoes were great, really comfy and perfect for muddy trails. But the hydration pack arrived with a broken zipper, and it took a few rounds with customer service to get a replacement. They finally sent one out, but the whole process was a hassle and delayed my trip prep.
jess_walker
Denver, CO
4.0
Good gear but delivery slow
Ordered a hiking backpack and some boots, but the shipment took longer than they promised. The customer service was polite but couldn't speed it up. Otherwise, the product quality is solid.
markus_89
Austin, TX
5.0
Helpful live chat support
I got stuck trying to choose the right sleeping bag and their live chat rep was super knowledgeable and patient. Ended up with a great product that kept me warm on a cold night camping.