Emily
Boston
I like how easy it is to open an account and manage payments on the app. However, I had to wait almost 3 days for a response from customer service about a failed transfer, which was frustrating. Hoping they speed up support soon.
lisa_m
Portland
Transfers usually happen fast but I had two occasions where money took an extra day to arrive. Also, the app sometimes logs me out randomly which is annoying. Still, I prefer this over traditional banks for sure.
Mark J.
Atlanta
QNB’s app covers all the basics really well like instant payments and digital card controls, which I use daily. The account opening was smooth and the interface is clean. However, once I ran into an account verification problem and their chat support wasn’t very helpful or quick, I had to wait over a day to get a resolution. Hopefully they improve that part soon because otherwise it’s a solid neobank option for me.