Great for legal teams needing automation
Our legal department started using PandaDoc last quarter to replace manual contract processes. Setting up templates took some time because we needed custom clauses, but the drag-and-drop editor made it manageable. Since then, approvals have sped up significantly, and the electronic signature feature is smooth, which clients appreciate. The compliance tracking and version control are valuable for audits. A bit pricey for small firms, though.
Support response is slow
Waiting too long for help replies.
Solid platform with minor delays
The platform handles our legal document workflow well and keeps everything compliant. Uploading contracts and sending for signatures usually goes smoothly, though sometimes the approval notifications take longer than expected. it’s reliable for daily use in our office.
Good features but some glitches
I've been using PandaDoc for about six months now for my small legal practice. I like how it simplifies contract approvals and the e-signature process saves me time. However, there have been occasional bugs in the document templates that caused formatting issues, which meant extra back-and-forth with clients. Customer support helped, but the delay was frustrating during busy days.
Easy e-sign
Signed multiple contracts without stress.
Really streamlines contracts
The document automation is a big deal for us. It cut down the turnaround time on proposals and signing by at least 40%. The interface is clear, and the notifications keep everything moving. Only downside is sometimes the mobile app lags when uploading large files.
No issues with docs
Docs signed without any hiccups.
Very helpful with contract management
We switched to PandaDoc for handling all our legal proposals and contracts last year. The interface is user-friendly, and the automation reduces manual errors. One hiccup was the integration with our CRM, which required some tweaking, but the team was responsive. I appreciate the audit trails which keep everything transparent for compliance.