kate_w
Denver, CO
4.0
Good but customer line was long
quick checkout, friendly staff
brian_smith
Atlanta, GA
4.0
Convenient location and decent selection
I found the car battery I needed without much hassle. Parking was easy, and staff didn’t keep me waiting long. Prices seemed fair compared to other places around.
maria_p
Portland, OR
4.0
Helpful but could improve inventory
The staff was friendly and helped me find a tough-to-get spark plug for my old Subaru. However, the shelf was a bit disorganized, which made me spend extra time diving through boxes. Still, they placed a quick order for me, and I had the part in two days.
carlover123
San Diego, CA
4.0
Service was okay
the staff was polite but not very knowledgeable about older car models.
Henry
Chicago, IL
4.0
Reliable parts but occasional delays in orders
I shop at O'Reilly Auto Parts often because their range of parts for my vintage Ford is usually great. Last month, I ordered a set of fuel injectors, but the delivery got delayed by almost a week which threw off my repair schedule. When I called customer service, they were polite but couldn't provide an exact resolution time, which was frustrating. On the bright side, once the parts arrived, they fit perfectly and functioned just as expected. I hope they sort out their shipping quicker next time because I really rely on them for my car repairs.