nickyy
San Francisco
4.0
Fast checkout, but sizes vary
Ordered two dresses; one fit perfectly, the other was way off.
jackson_89
Denver
4.0
Easy returns, good service
Returned a jacket with no hassle.
samantha.t
Seattle
4.0
Good selection but slow delivery
I ordered a few dresses and some shoes last month. The website had a lot of options which I liked, especially the filters for size and color. However, the delivery took almost a week longer than expected, which was annoying since I needed some items for an event. Customer service was polite but didn't offer a clear explanation for the delay. Still, I’m happy with the quality of the products once they arrived.
elena_m
Boston
4.0
Wide range but app needs work
I shop here quite often and appreciate the variety of brands and styles available. The product descriptions are detailed which helps a lot when buying online. But their mobile app crashes sometimes, which is frustrating if you’re trying to place an order on the go. Hoping they fix that soon because otherwise the experience is good.
matthew_b
Chicago
4.0
Nice clothes but checkout issues
I enjoy browsing Nordstrom's collection because they have trendy stuff and good brands. The checkout process was a bit buggy though; once my payment method didn’t save correctly, but after refreshing the page it worked. pretty smooth with minor glitches.
tommy2020
Miami
4.0
Good deals but shipping can lag
Found some great discounts during the holiday sale which was awesome. The checkout was straightforward, and I liked how they showed estimated delivery dates. Unfortunately, my order arrived a day late and the tracking info wasn’t updated promptly. Still, the customer reps responded quickly when I asked about it, so I’d shop again.
emma.j
Philadelphia
4.0
Customer support was helpful
Had an issue with payment, got it fixed fast.
michael_s
Los Angeles
5.0
Great site and quick delivery
I’m really happy with how Nordstrom.com works. The layout is clean and I can jump between men’s and women’s sections without hassle. I recently bought sneakers and a jacket, and both arrived two days earlier than promised. The tracking feature kept me updated the whole time which is a big plus. Shopping here just feels reliable and efficient every time.
lily_r
Austin
4.0
Great quality, decent prices
Love my new boots!
julia_w
New York
5.0
Love the convenience and styles
I’m really impressed with how easy it is to find everything I want on Nordstrom’s site. Last week I picked out some casual wear and accessories for a trip and the site’s search filters made it simple to narrow down by brand and size. The free shipping on orders above $100 is a real bonus, saved me some money there. Plus, the package arrived well-packed and on time which made the whole shopping experience super smooth for me. Definitely sticking with Nordstrom for future fashion needs.