alex_2021
Las Vegas, NV
4.0
Coverage options are decent
Nothing special, but they cover my needs.
nina_j
Philadelphia, PA
4.0
Slower claim response
Took too long to settle my claim.
Lily
Boston, MA
4.0
Fast sign-up process
Policy was set up quickly, no issues.
Olivia
New York, NY
4.0
Helpful support and clear policies
I switched to Next Insurance after a bad experience with a bigger insurer that didn’t understand my freelance graphic design work. Here, the coverage options are tailored and the online chat support really helped me pick the right policy with no confusing jargon. Filing a claim was surprisingly smooth as well, took only a few days to resolve.
maria_t
Austin, TX
4.0
Mostly smooth experience
I got their general liability coverage for my small bakery and it was pretty straightforward signing up online. The online portal is user-friendly but I wish the claims process was a bit faster. Customer service was helpful when I called about policy details though.
steven.p
San Diego, CA
4.0
Good coverage but some delays
I appreciate how customizable their policies are for my photography business. The quote matched my budget well but I noticed the email responses from support were slower than expected. It took a couple of days to get answers about my renewal, which was a bit frustrating since I like things quick.