mike_1987
Manchester
I’ve been using NatWest for about eight months now, mainly for everyday spending and saving accounts. The app works fine for payments and checking balances, but once I had an issue with a blocked card that took their support chat nearly two days to resolve. Wish they were quicker on that front, but otherwise a solid digital bank.
trader_ru
Edinburgh
I switched to NatWest recently and have been impressed by their integrated budgeting tools and instant transfers between accounts. Setting up savings goals in the app helped me stay disciplined. There was a small hiccup when my card delivery was delayed by a week, but their support team was responsive and fixed it quickly. the digital experience is very convenient compared to my previous bank.
amelia.b
Oxford
NatWest’s financial planning features really helped me get a handle on my expenses. The app’s spending categorization and goal setting are perfect for my needs. Also the instant notifications for payments stopped me from overdrawing accidentally. Couldn’t ask for more from a neobank.
david.k
Brighton
Support was really slow to get back to me when my account got locked after a suspicious login attempt. Took days to verify my identity and regain access. Not what I expected from a digital-first bank.
kate.m
Birmingham
I had issues with monthly fees at my previous bank but with NatWest I’m paying less and the mobile check deposit feature works well. It’s nice seeing my balance update immediately after transactions.
sophie_w
Nottingham
NatWest has a neat app with handy features like spending summaries and card controls. Lately though, it crashes a bit when I try to view my monthly statements. It’s not a dealbreaker but yeah, could be smoother.
jessica_h
Leeds
NatWest is great for managing multiple accounts and the app is user-friendly. However, I noticed their currency conversion rates on overseas transactions aren’t as favorable as some newer fintech options. It’s fine for regular use but if you travel a lot or send money abroad, keep an eye on fees. Customer service was helpful when I asked about this though, so that counts for something.
johnny_c
Glasgow
NatWest app does everything I need from checking balances to paying bills. Sometimes it takes a bit longer to load statements or transaction histories, which is a bit frustrating. Customer chat support helped me sort out a suspicious login promptly though, so security feels solid.
max1990
Cambridge
I’ve been with NatWest for over a year now and their instant transfer option is a lifesaver when I need to move money between accounts quickly. The app is stable and I like how easy it is to freeze and unfreeze my card if it goes missing. very happy with their digital banking services.
alex_2021
Liverpool
Using NatWest mainly for daily payments and their app notifications are reliable which I like. Sometimes the app freezes for a few seconds which can get annoying but it doesn’t happen often. The account setup was smooth and I appreciate the contactless payment features.
lindaT
Bristol
I like how easy it is to set up direct debits and monitor my spending with NatWest. The notification alerts help me keep track of transactions, which is handy.
emma.j
London
NatWest app is quite smooth to use, just wish they updated the UI a bit faster.