Unstable app and slow transfers
Been using N26 for six months now, and honestly the app feels buggy sometimes. It freezes especially when I try to check recent transactions during busy hours. Also, international transfers have taken up to five days to complete, which is frustrating when you’re dealing with urgent payments. I contacted support twice, and each time the replies were generic and didn’t resolve the issues. I like the concept and low fees, but they really need to improve reliability.
Mixed feelings about N26
I signed up last year because I liked the idea of a fully digital bank with no branches. The account setup was quick and the app looks modern. However, I ran into some issues when trying to link my account to a payment service; the verification process took way longer than promised and support was slow to respond. Also, I noticed a couple of unexpected fees on my statement which caught me off guard since I thought the pricing was transparent. It’s not a bad bank, but these hiccups made me cautious about fully trusting them with my finances.
Needs faster support
App crashes sometimes.
Decent app but slow customer support
App itself works fine for daily transactions and card management but got stuck during a transfer last week. Reached out to support and it took them almost 3 days to respond, which is frustrating when you need funds quick. Hoping they speed up their chat service soon.