jakew
Seattle, WA
4.0
Good, but room for improvement
App interface is clean and straightforward.
nina.k
Boston, MA
4.0
Convenient but some limits
I like how easy it is to send payments and manage cards. The daily transfer limits can be a bit restrictive, especially when dealing with larger invoices. Still, the transparency around fees is appreciated, no hidden surprises.
trader_ru
Miami, FL
4.0
Useful features but occasional bugs
The dashboard is intuitive and the automated reports help a lot. Sometimes the transaction history doesn’t update right away, which can be confusing during busy billing periods. Still, the overall experience is positive and customer support usually responds fast enough.
alex_techie
New York, NY
4.0
Great for startups managing cash flow
Switched to Mercury six months ago and love how easy it is to track incoming and outgoing payments from the app. Their automation tools helped me avoid missed invoices and the free wire transfers saved us quite a bit. Had a small hiccup with card delivery taking longer than expected, but customer service resolved it quickly after I reached out. it’s been a solid platform for our small business finances.
julia_r
San Francisco, CA
4.0
Mostly smooth, one glitch
The dashboard is clean and payments go through fast, but the ACH transfer delay last week was annoying. Support fixed it quickly though.
anna.k
Portland, OR
4.0
Convenient and efficient
Love how quick it is to create expense categories and track spending. Wish the app had more customizable alerts though.
Jessica
Chicago, IL
4.0
Good service but occasional delays
I've been with Mercury for about nine months, mostly happy with their digital banking setup. The ability to create virtual cards for subscriptions is super helpful. However, I had a frustrating delay with a wire transfer last month that took three days longer than expected. Support was polite but not very proactive in updates, which was annoying. I hope they improve communication during such delays because otherwise, it's a solid platform.
Ethan
Chicago, IL
4.0
Good but needs better transfer speeds
I switched to Mercury after a bad experience with a traditional bank that charged insane fees for wire transfers. Mercury’s fee structure is much clearer, and the online platform is way easier to use. However, I noticed international transfers can take up to 5 days, which is frustrating when working with overseas vendors. Also, I’d love if the mobile app had push notifications for every transaction, that would help me stay on top of things more easily.
Sophie
San Francisco, CA
4.0
Mostly smooth with minor glitches
I've been using Mercury for about eight months now to manage my startup's finances. The dashboard is sleek and makes it easy to track expenses, but sometimes the app lags when I try to upload receipts. Customer support was helpful when I reached out about a delayed ACH transfer, they resolved it within a day. What I really appreciate is the integration with accounting tools like QuickBooks, which saves tons of time. it's a solid neobank option for small businesses, just wish the app performance was a bit snappier.