jakew
Seattle, WA
4.0
Good, but room for improvement
App interface is clean and straightforward.
mike1988
Austin, TX
2.0
Funds got stuck, frustrating
I tried to withdraw $500 and it got stuck for 3 days. Support was slow to respond and didn’t give clear updates. Not reliable enough for my startup.
nina.k
Boston, MA
4.0
Convenient but some limits
I like how easy it is to send payments and manage cards. The daily transfer limits can be a bit restrictive, especially when dealing with larger invoices. Still, the transparency around fees is appreciated, no hidden surprises.
matt_89
Austin, TX
5.0
Fast and hassle-free setup
Setup took less than 10 minutes, really easy.
Cameron
Denver, CO
5.0
Reliable with good support
I had an issue with a payment delay and the support team replied quickly and sorted it out. The automatic bookkeeping features save me a lot of time each week, which is invaluable when juggling multiple clients. My only gripe is that international wire transfers take longer than I'd hoped.
trader_ru
Miami, FL
4.0
Useful features but occasional bugs
The dashboard is intuitive and the automated reports help a lot. Sometimes the transaction history doesn’t update right away, which can be confusing during busy billing periods. Still, the overall experience is positive and customer support usually responds fast enough.
alex_techie
New York, NY
4.0
Great for startups managing cash flow
Switched to Mercury six months ago and love how easy it is to track incoming and outgoing payments from the app. Their automation tools helped me avoid missed invoices and the free wire transfers saved us quite a bit. Had a small hiccup with card delivery taking longer than expected, but customer service resolved it quickly after I reached out. it’s been a solid platform for our small business finances.
julia_r
San Francisco, CA
4.0
Mostly smooth, one glitch
The dashboard is clean and payments go through fast, but the ACH transfer delay last week was annoying. Support fixed it quickly though.
anna.k
Portland, OR
4.0
Convenient and efficient
Love how quick it is to create expense categories and track spending. Wish the app had more customizable alerts though.
Jessica
Chicago, IL
4.0
Good service but occasional delays
I've been with Mercury for about nine months, mostly happy with their digital banking setup. The ability to create virtual cards for subscriptions is super helpful. However, I had a frustrating delay with a wire transfer last month that took three days longer than expected. Support was polite but not very proactive in updates, which was annoying. I hope they improve communication during such delays because otherwise, it's a solid platform.
max1990
Houston, TX
5.0
Mercury fits my needs well
I appreciate the no-fee accounts and the ability to open multiple sub-accounts for different projects. The dashboard is easy to navigate and the support team has been helpful when I had questions about integrating with my invoicing software. Transfers between Mercury accounts are instant, which helps cash flow management. a great tool for small businesses who want digital-first banking.
Ethan
Chicago, IL
4.0
Good but needs better transfer speeds
I switched to Mercury after a bad experience with a traditional bank that charged insane fees for wire transfers. Mercury’s fee structure is much clearer, and the online platform is way easier to use. However, I noticed international transfers can take up to 5 days, which is frustrating when working with overseas vendors. Also, I’d love if the mobile app had push notifications for every transaction, that would help me stay on top of things more easily.
Linda
New York, NY
5.0
Great for startups
Mercury really gets what startups need. I set up multiple accounts for different projects and it’s been super easy to manage cash flow and payments. Plus, the virtual cards help keep things organized without the paper hassle.
Olivia
Los Angeles, CA
5.0
Excellent for business banking
Been using Mercury for nearly a year now and it’s honestly made managing my startup’s finances so much simpler. The instant virtual cards are a lifesaver for controlling online expenses without risking the main account. I had a hiccup once with a suspicious login alert and their security team responded immediately, which gave me peace of mind. Plus, the integration with Stripe and other payment processors cuts down on manual entry. Definitely recommend for tech-savvy businesses looking to ditch traditional banks.
Sophie
San Francisco, CA
4.0
Mostly smooth with minor glitches
I've been using Mercury for about eight months now to manage my startup's finances. The dashboard is sleek and makes it easy to track expenses, but sometimes the app lags when I try to upload receipts. Customer support was helpful when I reached out about a delayed ACH transfer, they resolved it within a day. What I really appreciate is the integration with accounting tools like QuickBooks, which saves tons of time. it's a solid neobank option for small businesses, just wish the app performance was a bit snappier.