tommy_j
Dublin, Ireland
Got tickets for a river cruise in Paris via Klook. The booking was straightforward and the price was decent. However, the cruise company didn’t honor the time slot printed on the Klook voucher and made me wait an hour. Klook support was slow to respond and didn’t offer a clear solution right away. I’d say the platform is fine for browsing and booking, but double-check local confirmations to avoid surprises.
alex_2021
Berlin, Germany
Fast and simple, no complaints.
Lily W.
New York, NY
Booked a Hop-On Hop-Off bus tour in London through Klook. The ticket pick-up point was easy to find, but the bus was late by about 20 minutes which was annoying since I had tight plans. The app itself worked without glitches and the price was fair compared to other providers. I'd use Klook again but would plan for some delays.
emily_h
Vancouver, Canada
I booked a bike rental in Amsterdam through Klook, which saved me a lot of time compared to walking around looking for a shop. The app was easy to use and the price was competitive. Unfortunately, the shop changed its location last minute and I was only informed after arrival, which was frustrating. Klook support apologized but didn’t offer compensation. Still, I’d recommend it for the convenience but suggest confirming details with the provider directly.
jason_t
Toronto, Canada
Used Klook to book tickets for Universal Studios Singapore. The app worked fine and the e-tickets scanned without issues. My only gripe is that the app's recommended visiting hours were off, causing me to arrive when the park was super crowded. Other than that, the booking and payment went smoothly and prices were competitive.