I’ve been using Intesa Sanpaolo mainly for daily expenses and it’s pretty reliable. The card arrived within a week, and setting up automatic bill payments was straightforward. One thing I noticed is that the app could be faster when loading my transaction history, sometimes it lags a bit. Still, I appreciate the intuitive design and the security features like biometric login. Would recommend it to anyone who prefers managing finances digitally.
Jessica
New York, USA
4.0
Mostly smooth experience
I've been using Intesa Sanpaolo for about six months now. The app is pretty intuitive and I like how easy it is to manage payments and check my balance. Only downside was a slight delay in a transfer last week, but support handled it quickly.
kotomama
Sydney, Australia
3.0
App crashes randomly
App crashes often.
Sarah
Chicago, USA
5.0
Excellent digital banking experience
I switched to Intesa Sanpaolo about eight months ago after getting tired of traditional banks. The whole sign-up process was digital and painless, no paperwork at all. Their app lets me freeze and unfreeze my card instantly, which saved me once when I misplaced it. Plus, the budgeting tools help me stay on top of my expenses better than before. I had to contact support once about a suspicious transaction and they were very responsive and reassuring. Definitely feels like a modern bank that gets how people want to manage money today.
Emily R.
San Francisco, USA
4.0
Reliable with minor hiccups
Intesa Sanpaolo has been my go-to digital bank for a few months now. The card delivery was super fast, and the contactless payments work flawlessly. Sometimes the app's notifications come delayed, which isn't ideal when you want real-time updates. the customer support chat is responsive and helped me set up direct debits without hassle.
alex_2021
Rome, Italy
5.0
Super fast transfers
Transfers are instant, love it!
Olivia H.
Paris, France
4.0
Smooth but minor app bugs
The digital account setup was quick and I got my card within days. Using the app to pay bills and transfer money is super convenient. However, I’ve noticed occasional glitches when trying to upload documents for verification, which slows things down. Customer support is helpful but I wish they had 24/7 chat. I’m happy with the service and the fees are reasonable compared to my old bank.
David
Toronto, Canada
4.0
Convenient but some glitches
I like that I can do almost everything online without visiting a branch, especially during busy days. The budgeting tools are helpful for tracking my expenses. However, the app crashed a couple of times when I tried to link an external account, which was frustrating.
Anna.k
London, UK
4.0
Good app overall
App works well.
Michael T.
Dublin, Ireland
4.0
Good service but needs better currency handling
I've been using Intesa Sanpaolo since last year, mainly for international transfers and managing my euro account digitally. The transfer speeds have been reliable, usually under a day, which is great. However, the currency conversion fees are a bit higher than some competitors, and that adds up when I send money frequently. The app interface is sleek, and I appreciate the budgeting feature that breaks down my spending by category. Customer support is friendly, but sometimes the chat takes a while to respond during peak hours, which can be annoying if you need quick help.
max1990
Berlin, Germany
4.0
Easy to use
Very straightforward interface.
trader_ru
Moscow, Russia
3.0
Mixed feelings about features
The digital account setup was fast, but I found the payment options a bit limited compared to other neobanks I've tried. Also, the currency conversion fees caught me off guard once. It's convenient but needs some improvements.