Good coverage, minor app glitch
Signed up for a homeowners policy last month. The app is mostly smooth but froze once while I tried to file a claim. Other than that, Hippo’s coverage options are clear and affordable compared to my old insurer.
App glitches sometimes
App crashes occasionally during claims filing.
Slow claim updates
Claims process took too long to give me status updates.
Reliable and tech-friendly home insurance
I switched to Hippo last year because their quote was really competitive and they promised a tech-friendly experience. Setting up my policy online was straightforward, and the automatic home monitoring feature actually alerted me to a leak before it caused serious damage. Their customer service is pretty helpful too, answered all my questions promptly. I’m glad I made the switch, it feels like they really get modern homeowners' needs and don’t just offer a generic policy.
Helpful policy options
Found several insurance packages that fit my budget and needs. Signing up was straightforward.
Decent coverage, some quirks
Coverage is solid but the online dashboard glitches sometimes.
Good experience overall
Hippo’s digital platform made getting a quote straightforward, and their customer service chatted quickly when I had questions about coverage limits. The only thing is I wish they had a few more options for water backup coverage, which isn’t always included by default. Still, the claim I filed after a small kitchen leak was handled fast and without hassle. So I’m mostly satisfied with their service.
Good coverage, some bug fixes needed
I’ve had Hippo for about six months now. The coverage feels solid and the prices beat my previous insurer by a fair margin. I like how I can manage everything from their website without calling in. One annoying thing though is sometimes the app logs me out randomly, which means I have to re-enter info when filing claims. It’s not a dealbreaker but would be good to see that fixed soon. Otherwise, the claims team has been responsive and helpful with questions about my policy limits.
Pretty smooth claim process
I had to file a claim after a tree fell on my roof last month. The Hippo app made it easy to upload photos and get updates. The adjuster was responsive and the payout arrived within the timeframe they promised. Only thing is the premium went up a bit after the claim, but nothing crazy.
Affordable and efficient
Saved a lot switching to Hippo, plus filing small damage claims is pretty easy on their platform.
Easy to switch policies
Transferred my home insurance to Hippo without any hassle. The digital tools made updating all info quick. Happy so far!
Everything went smoothly with Hippo
I’ve been with Hippo for almost a year now and honestly, it’s been a relief. When a big storm hit last winter, I had to make an urgent claim for roof damage, and the app guided me step-by-step without confusing jargon. The adjuster came within days and my payment was processed faster than I expected. Plus, their home protection package gave me peace of mind with extra coverage on pricey electronics. I checked around before choosing them and Hippo really stands out for combining tech ease with solid customer support definitely recommend to anyone wanting less hassle with their home insurance.
Claim support was frustrating
Got stuck waiting forever on customer service when filing a water damage claim. Nobody really updated me, and it felt like I was passing the baton endlessly. Not what I expected for such a basic claim.
Great support and fast claims processing
Had a tree fall on my garage last fall, and I wasn’t sure how to start the claim process. Hippo’s app made it surprisingly easy I just took pictures and submitted them straight from my phone. Within a week, an adjuster came by and they explained everything clearly. My payout arrived quickly, which really helped with repairs. Customer support was friendly whenever I called to check in, which I appreciated because insurance stuff can get so confusing. Definitely glad I picked Hippo over my old insurer who was way slower and less helpful.
Great value for the price
Hippo gave me a great deal and everything was simple. Love the quick quotes online.