mike_h
Denver
3.0
Car was okay but check pickup
The car itself ran fine but the pickup line was very long and no one explained the wait. Felt a bit disorganized at the airport counter.
oliver_t
Las Vegas
4.0
Nice cars, easy booking
Website is user-friendly and cars are well maintained.
jackson77
Atlanta
3.0
Mixed feelings overall
The pickup was smooth but when I returned the car, I was charged extra for minor scratches I didn’t notice. Support was slow to respond which was frustrating.
Emily
Orlando
5.0
Great experience with Hertz rental
I booked a midsize SUV for a family vacation through Hertz's website about a month ago. The booking process was super intuitive, and I received helpful confirmation emails with all the pickup details. When we arrived, the agent, Mark, was friendly and got us on the road quickly. The car was clean, fuel efficient, and perfect for our trip around Florida. Returning the vehicle was hassle-free too, with no surprise fees, which always makes a big difference for me.
kate.s
Dallas
4.0
Good value, speedy service
Affordable rates with quick pickup at DFW airport.
Samantha
Boston
5.0
Easy booking and clean cars
I rented a sedan for a weekend getaway. The website was super straightforward, and the car was spotless when I picked it up at Logan Airport. Customer service helped me upgrade quickly without extra fuss.
Clara B.
San Francisco
5.0
Reliable and good fleet
I use Hertz regularly for work trips because their range of cars is solid and I rarely face issues. Last week, I rented a hybrid that was fuel efficient and very comfortable for city driving.
Lily M.
Seattle
5.0
Smooth pickup, no hassle
Booked an SUV last minute and it was ready on time. Loved how quick the process was.
alex_2022
New York
4.0
Decent but not flawless
Car was clean but GPS was outdated, made me miss a couple turns.
Nina K.
Miami
5.0
Perfect ride, thank you
My convertible was ready right on time, perfect for the beach drive!
samuel_green
Phoenix
5.0
Quick and hassle-free rental
Booked online and picked up the car in less than 10 minutes.
tommy_89
Chicago
5.0
Great price and service
Got a compact car for my business trip, the price was very fair and the staff friendly.