Emily H.
Boston, MA
It’s great the site has all the plans and subsidy info in one place. But the application crashed when I tried uploading documents, which set me back a lot. Ended up calling support, and they helped, but that was stressful.
Rebecca M.
Philadelphia, PA
I tried signing up for a plan and got stuck on the income verification step for days. The site kept showing errors but support replies were slow and unhelpful. Eventually had to call the hotline multiple times. Really disappointing since I needed coverage fast and felt lost in the process.