Samantha
Austin, TX
I've been using Gusto for payroll and HR stuff for about 4 months now. The setup was straightforward, but sometimes the tax filing notifications come late. I like how benefits integrate, but the support chat takes a bit to respond.
kevin_1984
Chicago, IL
Clean interface and easy to navigate.
Josh M.
Denver, CO
I use Gusto for my small marketing agency. The payroll automation saves me tons of time every month. Benefits setup was simple too, but the employee self-service portal could be more intuitive. Still, I appreciate how it keeps everything in one place.
michael_b
Miami, FL
Customer service took too long to answer my questions.
anna.k
Seattle, WA
Payroll usually runs smoothly, but last month the direct deposit was delayed a day. Support helped quickly though, so not a big deal.
ryan_h
Austin
Payroll glitches cost me twice.
daniel_m
Atlanta, GA
I’ve been using Gusto for about 8 months now for payroll and benefits. The automated tax filings save me a ton of legal hassle, and employee onboarding is smooth through their platform. However, a couple times when payroll got delayed, customer support was slow to respond which was frustrating since I had worried employees. Aside from that, the software is intuitive and the integration with health benefits is pretty useful. I just wish they had faster live support during crunch times.
max1990
Los Angeles, CA
Using Gusto for the last year has really streamlined how I handle payroll for my tech startup. The automatic tax filings and direct deposit are flawless, and employees love being able to view pay stubs online. I also appreciate the transparent pricing with no hidden fees. Once, I had a complicated benefits question and the support rep, Mia, was super patient and clear in her explanations. The platform updates frequently improving features and that keeps it ahead.
Olivia G.
Philadelphia, PA
After trying several payroll services, Gusto stood out for its easy-to-use dashboard and the smooth integration of payroll with employee benefits. I especially like how the platform automatically calculates deductions and files taxes, saving me hours each month. The customer support has been helpful whenever I needed guidance, and their team understood the nuances of small business needs. Since switching, payroll runs on time every cycle, and employees appreciate the self-service portal. Definitely a reliable partner for managing business finances effectively.
Chloe
New York, NY
Gusto gives a nice blend of payroll and benefits tools that mostly just work. Sometimes the mobile app glitches when approving time off requests which is a bit annoying. Still, the desktop site is solid and reports are pretty accurate. It helps that I can manage everything from one dashboard without switching apps.
nick.jones
Portland, OR
Setup was quick and benefits options are handy.
Maggie T.
Seattle
I've been using Gusto for payroll at my boutique for about 8 months. The platform handles direct deposits and tax filings well, but last time I needed help with benefits enrollment, the support took almost 3 days to respond. It's not terrible, but for urgent HR issues, I wish they were faster.
Emilia C.
San Francisco, CA
Switching to Gusto was a big step for my small bakery. Before, managing payroll, taxes, and employee benefits was a headache that took up too much of my time. Gusto's platform consolidated everything neatly, allowing me to run payroll faster and even offer better health plans to my staff. Once, I had an issue with a tax form not submitting properly, but their support team, especially Jake, handled it swiftly and explained the process clearly. the simplicity and integration have made managing finances and HR less stressful for me.
lisa_t
Boston, MA
I've tried several payroll providers and Gusto is one of the better ones. The tax filings are mostly accurate, but sometimes the reports lag behind by a day. The onboarding process was smooth, and I like the integration with benefits management.