Using Freightos has been quite good, but I faced a couple of bumps along the way. The initial booking was smooth, but I had some trouble with the final shipping updates not reflecting on the app right away. Still, I was able to get in touch with support who sorted it out quickly, so it wasn’t a huge deal.
Olivia
New York, NY
4.0
Mostly Great Experience
I had a very positive experience overall with Freightos. The booking process was straightforward, and I appreciated the instant quotes. However, I did encounter a minor issue with my tracking information being delayed. It got resolved, but it was a bit concerning at first.
michael_w
Denver, CO
4.0
Happy with the Service
I've been satisfied with Freightos. They handle my logistics well, but I think they could enhance their customer support response times during peak seasons. I had to wait a little longer than expected for a reply once, but they did resolve my issue eventually.