tommy_j93
Denver, CO
Solid broker with minor glitches
I opened an account last year and mainly trade stocks and ETFs. Fidelity’s mobile app has always been reliable but sometimes the order execution feels slower compared to other brokers I’ve used. Customer support answered my questions politely but it took nearly 24 hours to get a response. On the bright side, their retirement planning tools are detailed and helped me map out my 401k rollover in a clear way. The fees are reasonable, though I wish they had more flexible commission-free trades for smaller volume traders.