The Currencycloud API itself works fine for sending payments, but I hit some roadblocks with the customer support when my transaction got stuck. It took them longer than I hoped to respond and fix the problem, which caused a bit of stress on a deadline. Hoping they improve their support response time soon.
Max
Sydney, Australia
5.0
Fast and reliable transfers
Quick conversions and transfers, no complaints.
sophia_m
Berlin, Germany
4.0
Mostly satisfied, small issues
The API integration went smooth for our financial app, and payments are processed quickly. One downside is the UI dashboard which can be confusing at times, especially while monitoring multiple currency transactions. Customer support is helpful but could be faster.
Liam
New York, NY
5.0
smooth international payments
Been using Currencycloud API for 6 months, super reliable and transfers clear fast. Really appreciate the low fees too.
carla_85
Toronto, Canada
4.0
Good but support could improve
I set up cross-border payments through Currencycloud for my small business last year. Mostly great experience regarding the payment speed and exchange rates. However, I had a couple of cases where the support team took too long to respond which was frustrating during tight deadlines. The platform itself is solid and easy to integrate though, so I keep using it despite the hiccups.
trent_r
Chicago, IL
4.0
Good platform, some delays
Payments usually clear on time but had a couple delays last quarter.
George_Smith
San Francisco, CA
5.0
Solid choice for global payments
Currencycloud has helped us scale our international transactions without hassle.
Daniel
London, UK
5.0
Consistent and efficient
Currencycloud makes sending payments abroad really simple. Their platform is pretty intuitive and I like how easy it is to track transactions. Fees are fair too.
alex_2021
Amsterdam, Netherlands
4.0
Generally pleased despite bumps
I’ve built a fintech app that relies on Currencycloud for cross-border payments. Execution of orders is fast and the spread on currency conversion is reasonable. One time I experienced a stuck transaction where it took hours to get in touch with support which was stressful because it delayed client payouts. Since then they’ve improved support response times, so I’m hopeful this was just a one-off glitch.
olivia_p
Paris, France
4.0
Decent platform, needs UI work
I appreciate Currencycloud’s API stability and payment speed. The dashboard for managing payments is not very intuitive, which makes handling multiple accounts tricky. Wish it had better real-time analytics and alerts for rate changes.
Jenna
London, UK
4.0
Mostly smooth with minor hiccups
I've been using Currencycloud for about six months to handle my company's overseas payments. The platform is pretty straightforward, and the API integration was smoother than I expected. The only annoying part was a slight delay in one of our transfers last week, but support sorted it out quickly.
emma_j
Dublin, Ireland
4.0
Smooth API but few quirks
Integrating Currencycloud’s API into our platform was straightforward and the transaction speed met my expectations. Sometimes the currency conversion rates fluctuate quickly and that caught me off guard once or twice. Their reporting features are useful but I would appreciate more customization options for client statements.
nina.k
Vienna, Austria
4.0
Supports my business well
It’s easy to manage payments across currencies with them.
mike77
Boston, MA
3.0
Not great for urgent transfers
Transferred money twice, one time transfer got delayed without explanation.