Mostly good but minor glitch
The banking app is pretty easy to navigate and their savings products have decent rates. But sometimes the app crashes when I try to view my transaction history, which can be annoying. Hope they fix that soon.
Convenient but needs better notifications
I like that I can do almost everything from the app without visiting a branch, including applying for small loans. However, I wish they had better push notifications for payments and low balance alerts. Apart from that, services work well.
Convenient but needs small fixes
I opened an account here a few months ago and love how easy it is to deposit checks using the app. The digital wallet integration works well too. However, I’ve had a couple of hiccups with the notifications not appearing on my phone, which made me miss some payment reminders. Customer support was helpful when I reached out through chat, but I hope they improve the push alert system soon.
Good but app glitches sometimes
App works well mostly but crashes occasionally.
Good rates but slow loan approval
I’ve had a mixed experience with Crédit Agricole. Setting up a savings account was straightforward and rates are competitive compared to other neobanks I’ve tried. But my recent loan application took way longer to get approved than expected, about three weeks, and I wasn’t kept in the loop properly. The support team was polite but didn’t provide clear updates. a decent service but definitely room for improvement in communication and speed of credit decisions.
Good features but room for improvement
I appreciate the no-branch approach that Crédit Agricole offers, especially since I travel a lot. The app lets me handle most banking tasks quickly, and I like the instant notifications after each transaction. However, I’ve noticed that sometimes the app logs me out unexpectedly which can be frustrating when I’m trying to pay bills. Their loan options are decent but interest rates aren’t the lowest compared to competitors. Also the online dashboard could use more detailed spending analytics to help track expenses better. Still, I mostly find it reliable and user-friendly.
User-friendly app and helpful support
I opened a small business account through the platform and it’s been quite convenient to manage everything online. The app’s dashboard is intuitive, and when I had an issue linking my payment card, the chat support helped me quickly. Fees are transparent which I appreciate.
Good for everyday banking
No hassles using their digital services for my daily transactions. Transfers go through fast, and the card delivery arrived on time. Could improve the currency conversion rates a bit but overall not bad.