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Crédit Agricole

Crédit Agricole

4.315 reviews

sarah_t

Bristol

4.0

Mostly good but minor glitch

The banking app is pretty easy to navigate and their savings products have decent rates. But sometimes the app crashes when I try to view my transaction history, which can be annoying. Hope they fix that soon.

James C.

Edinburgh

4.0

Convenient but needs better notifications

I like that I can do almost everything from the app without visiting a branch, including applying for small loans. However, I wish they had better push notifications for payments and low balance alerts. Apart from that, services work well.

Laura M.

San Francisco

5.0

Reliable Digital Banking with Great Support

I started using Crédit Agricole last year for my personal and small business finances. Their digital platform is clean and easy to navigate, which saves me a lot of time compared to my old bank. Whenever I had questions about loan applications or account features, their chat support was responsive and really knowledgeable. Plus, the mobile app’s quick balance updates and low fees on transfers make managing money less stressful overall.

julia_w

Brighton

4.0

Convenient but needs small fixes

I opened an account here a few months ago and love how easy it is to deposit checks using the app. The digital wallet integration works well too. However, I’ve had a couple of hiccups with the notifications not appearing on my phone, which made me miss some payment reminders. Customer support was helpful when I reached out through chat, but I hope they improve the push alert system soon.

matt_92

London

4.0

Good but app glitches sometimes

App works well mostly but crashes occasionally.

Olivia M.

Leeds

4.0

Good rates but slow loan approval

I’ve had a mixed experience with Crédit Agricole. Setting up a savings account was straightforward and rates are competitive compared to other neobanks I’ve tried. But my recent loan application took way longer to get approved than expected, about three weeks, and I wasn’t kept in the loop properly. The support team was polite but didn’t provide clear updates. a decent service but definitely room for improvement in communication and speed of credit decisions.

mike_s

Oxford

4.0

Good features but room for improvement

I appreciate the no-branch approach that Crédit Agricole offers, especially since I travel a lot. The app lets me handle most banking tasks quickly, and I like the instant notifications after each transaction. However, I’ve noticed that sometimes the app logs me out unexpectedly which can be frustrating when I’m trying to pay bills. Their loan options are decent but interest rates aren’t the lowest compared to competitors. Also the online dashboard could use more detailed spending analytics to help track expenses better. Still, I mostly find it reliable and user-friendly.

Hannah K.

Cambridge

5.0

Reliable with nice extras

I switched to Crédit Agricole a year ago after hearing about their digital focus. The sign-up process was quick and I liked their option to set up automatic savings plans directly in the app. Recently I applied for a personal loan and the approval was smooth, the customer rep named Claire was very helpful explaining the terms. Plus the app notifications about spending categories helped me budget better. Definitely recommend it if you want a modern neobank that actually listens.

Jessica B.

Chicago

5.0

Smooth and Intuitive Experience

Switched to Crédit Agricole about six months ago and I’m really happy with how straightforward the app is. Opening a savings account took just a few minutes online, and transfers between accounts happen instantly with no hidden fees. Customer support helped me set up a small business loan quickly, which was a lifesaver for my startup.

Anna

Dublin

5.0

Fantastic service and easy transfers

I’ve been using Crédit Agricole for about 8 months now, mainly for personal and savings accounts. The transfer speeds are excellent, especially for sending money between my accounts and to friends abroad. Their app UI is friendly and intuitive, making it easy to check balances and set up scheduled payments. Last month, I needed help setting up a recurring payment and the chat support agent was super patient and resolved it fast. Really pleased with how smoothly everything works here.

alex_2021

Glasgow

4.0

User-friendly app and helpful support

I opened a small business account through the platform and it’s been quite convenient to manage everything online. The app’s dashboard is intuitive, and when I had an issue linking my payment card, the chat support helped me quickly. Fees are transparent which I appreciate.

trader_ru

Liverpool

4.0

Good for everyday banking

No hassles using their digital services for my daily transactions. Transfers go through fast, and the card delivery arrived on time. Could improve the currency conversion rates a bit but overall not bad.

Emma J.

London

5.0

Super smooth onboarding

Signed up last month and the app guided me through everything without a hitch. I especially liked how fast the KYC process was, took less than 10 minutes to verify my ID. Makes managing my accounts so much easier now.

nick

Birmingham

3.0

App glitches often

App freezes randomly, not great.

max1990

Manchester

5.0

Great digital experience

Been using Crédit Agricole’s app for my current account for about 6 months. The interface is clean and all transfers, even international ones, are super quick with low fees. Customer support helped me sort a small glitch promptly which was nice.

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