Citizens

4.313 reviews

Neobanks

Mason F.

Orlando, FL

3.0January 8, 2026

Mixed feelings about the app

I appreciate the features, but the app crashes sometimes.

Maria

Los Angeles, CA

3.0February 8, 2025

Decent but needs improvements

The app is okay, but I had issues with the customer support.

At a glance

4.3/ 5Great

85%rate it 4-5★

Rating distribution

5★6 4★5 3★2 2★0 1★0 All ratings

About company

Citizens provides banking services tailored for individuals and businesses looking for a convenient and modern banking experience. Its offerings include digital banking, personal loans, and various account management solutions that cater to the needs of tech-savvy customers seeking flexibility and efficiency in managing their finances. As a neobank, Citizens focuses on delivering user-friendly financial services through a digital platform, allowing customers to conduct transactions, access funds, and apply for products from anywhere at any time. This approach to banking is designed to simplify the financial process, making it particularly appealing to those who prefer online interactions over traditional banking methods.