The other banks I tried were so outdated and slow. Citi is refreshing with its tech-savvy approach. The mobile app is fantastic, it’s quick to respond and I can easily manage my expenses. Plus, the cash back on my spending is really nice. Thumbs up!
ijump
Boston
3.0
Average Experience
Citi is okay but not great. The app is user-friendly but I've had a couple of glitches where my balance didn't update right away. Also, the fees can be a bit much sometimes. Not terrible, just not my favorite.
Mike J.
Chicago
5.0
Absolutely Love It!
Citi has made managing my finances so much easier. The ability to check my balance on the go and make quick payments is a big deal. I even set up automatic payments which saves me time each month. Highly recommend!
jack_the_trader
San Francisco
5.0
Super Convenient
Everything works great, I'm so pleased!
Tom_87
Seattle
4.0
Almost Perfect
Just what I needed, love the features.
Kevin
Los Angeles
5.0
Convenient and User-Friendly
I've been using Citi for a few months now. The online banking is smooth and I appreciate the instant notifications on my transactions. Customer service was quick to help when I had a question about my account.
Kate_L.
Phoenix
4.0
Solid, But Room for Improvement
Overall a solid banking experience. Just wish they had more customer service availability, sometimes the wait times are a bit long.
Linda W.
Miami
5.0
Quick Transfers
Perfect for my needs!
Jessica M.
New York
5.0
Amazing Banking Experience
Super fast app, love it!
SarahBrown89
Dallas
4.0
Great But One Issue
I really enjoy using Citi for my banking needs. The app is easy to navigate and the features are handy. But once I had a problem with a transfer, it took longer than expected for support to get back to me. Still, overall a decent option.