I’ve been using Chase for my business and personal accounts for over a year. The integration with payment processors is convenient, but sometimes the app glitches when I try to schedule transfers. Support is responsive though, and the fee structure is transparent which I appreciate. it makes managing multiple accounts simpler than before.
Ella_M
San Diego, CA
4.0
Convenient but room for improvement
I appreciate how easy it is to apply for loans via their site, plus the rates are competitive. However, their mobile app occasionally logs me out unexpectedly, which is annoying during busy days.
ben_writes
Philadelphia, PA
4.0
Pretty good but slow support
The account setup was fast and straightforward, but when I had to verify my identity the support team took a couple days to respond. Hopefully they speed that up soon.
emma.j
Boston, MA
3.0
Glitchy app experience
App keeps freezing when I try to transfer money, kinda frustrating for quick payments.
kate.l
Atlanta, GA
3.0
Mixed feelings on Chase app
The app looks modern and doing basic stuff like transfers and bill pay is simple enough. But I’ve had a couple of glitches where notifications didn’t show and one time my payment got delayed. It’s okay for now but I hope they fix those bugs soon.
Olivia
Portland, OR
5.0
Reliable and user-friendly app
I switched from my old bank recently and Chase’s app is way easier to navigate. The instant alerts for every transaction help me avoid overdrafts. Plus, the budgeting tools actually encourage me to save more each month.
jack_91
Chicago, IL
5.0
Handy for managing payments
Been using Chase for six months now. Their mobile interface makes paying bills and tracking balances hassle-free, though I wish there was more cashback on debit card purchases.
Liam
Austin, TX
5.0
Super smooth setup!
Opened my checking and savings accounts in minutes, the app is slick and easy to use.
mike_88
Miami, FL
2.0
Slow transaction processing
Transfers between accounts took almost two days. Not what I expected from a digital bank.
Sophie
Seattle, WA
4.0
Good service, needs tweaks
Customer support helped me with card issues but wait times were longer than I expected.
NoahS
Denver, CO
5.0
Great for mobile banking
Love how fast I can deposit checks from my phone. Also, the alerts keep me on top of spending.