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Braintree

Braintree

4.613 reviews

Hannah

Austin, TX

4.0

Good features, needs better fraud tools

I appreciate how Braintree supports PayPal and Apple Pay alongside credit cards. It’s convenient for my users. However, I wish their fraud protection was more configurable. Some fraudulent transactions still slipped through, and I had to deal with chargebacks manually, which got annoying.

Chris

Seattle, WA

5.0

Reliable and feature-rich platform

We've been processing payments through Braintree for over a year now and the experience has been great overall. The platform supports various payment methods which helped us reach customers globally. I especially like the recurring billing feature for our subscription model it’s saved us tons of time. The dashboard is intuitive, and payouts are generally on time. Only minor nitpick is that the reporting could use more custom filters.

Jonathan M.

Boston, MA

5.0

Great for mobile payments and recurring billing

I switched to Braintree after struggling with another payment processor that didn’t support digital wallets well. The integration process was straightforward and their SDK worked flawlessly on both iOS and Android apps. Recurring billing is a lifesaver for my subscription services, and the fraud detection helped catch suspicious activity early on. I did have a small issue with a chargeback that took a few days to resolve, but the support team was responsive and helpful throughout. Braintree delivers what they promise for mobile-first businesses like mine.

mike_t

Austin, TX

5.0

Smooth setup and fast payments

Set up Braintree last month, and payouts hit my account super quick. Love how it handles multiple card types without a hitch.

Emily J.

Portland, OR

5.0

Excellent for diverse payment options

Braintree has been fantastic for my online boutique. They support all the payment types my customers expect, including local options which really helped expand my sales. The platform is stable, and payouts arrive on schedule. I've also benefited from their fraud tools that helped reduce chargebacks significantly.

Sara

Denver, CO

5.0

Fast payouts, very happy!

Quick and reliable payouts every week.

nina_w

Toronto, Canada

4.0

Convenient but tricky fee structure

I like Braintree's features and the ease of integration but the fee setup confused me at first. Took some back-and-forth with support to understand how they charge for different payment methods. Besides that, transactions process without hiccups.

alex_92

New York, NY

4.0

Mostly good, occasional hiccups

Braintree handles multi-currency payments well for my ecommerce site. The checkout flow is smooth on mobile, which is a big plus. I did bump into some trouble with 3D Secure prompts not always triggering correctly, which confused a few customers. Support responded within 24 hours and fixed it, but those glitches hurt conversion a bit.

markus_s

London, UK

5.0

Works well, no complaints

Everything runs smoothly with Braintree. Payments are processed quickly and the dashboard gives clear insights. Support answers my questions fast. Happy with the service.

Megan L.

Chicago, IL

4.0

Smooth integration but some delays

We started using Braintree about six months ago for our online store, and the setup was pretty straightforward. The API documentation helped us get integrated quickly, but I did notice that settlement of funds sometimes takes a bit longer than expected, especially on weekends. Customer support was helpful when I reached out about a delayed transaction, but it did take a couple of days to resolve. a solid platform with room for faster payout times.

Tom

Atlanta, GA

5.0

Reliable and easy to use

Braintree made online payments painless for my small business.

daniel97

Miami, FL

4.0

Good support but slow dispute resolution

The system works well for processing credit cards and digital wallets, and I like the simple API. Support is responsive, but when I had a dispute case it took longer than expected to get updates and resolution. Wish the whole dispute process was quicker.

kelly_park

San Francisco, CA

5.0

Powerful payment platform with minor quirks

Using Braintree has been a mostly positive experience. The ability to accept Apple Pay and Google Pay in one place simplifies my checkout a lot. Their sandbox environment made testing easy before going live. I’ve noticed the dashboard sometimes lags when loading reports, but that’s a small inconvenience. Customer service answers tickets promptly and with helpful advice. Would recommend to anyone needing full payment options.

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Braintree Reviews: 4.6 of 5, 13 reviews | Cryptotrasta